Why Didn't I Get Free Shipping?

We currently offer free shipping in the Contiguous US on all orders over $100!

If you qualify, you'll see Free Shipping as a shipping option during checkout. Please note that in some cases, "Free Shipping" won't be chosen automatically as the postage option and you'll need to select it from the available options.

Here are some reasons your order may not qualify for Free Shipping:

  • You applied a discount during checkout that brings your order total below $100
  • Your shipping address is not within the Contiguous US. (If you live in Hawaii, Alaska, Puerto Rico, etc. - sorry, but we can't offer free shipping to you at this time. We still love you!)

If you meet the criteria above and believe you were still charged for shipping incorrectly, please contact us and we'll look into it for you!

Oct 12, 2022

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