I Placed A Pre-Order / Backorder. When will it arrive?

For most items on Pre-Order or Backorder you'll find a note on the product page, or in your cart/order confirmation that details the estimated wait time.

Please note that the expected shipping time is an estimate based on when we expect to receive new inventory.

Sometimes it takes us even longer than expected to receive inventory (especially with unpredictable COVID delays) and sometimes we receive inventory much sooner than the timeframe we estimate. Your order will always ship as soon as the inventory is in our hands!

If you placed a Pre-Order or Backorder, and you don't see an estimated ship date on the product page it means we don't have one. Don't worry! We promise we're doing everything we can on our end to get the product back in stock as soon as possible.

We'll send you an email with shipping information the moment we have an update and we're ready to ship your order.

We aren't able to split-ship your orders into multiple deliveries - so if you are ordering an item that isn't currently in stock along with other items that are, please be aware that your order won't ship until all items are in stock. If you're anxious to receive the in-stock items, we recommend placing a separate order so you can receive the in-stock items without delay.

If you're waiting on a backordered item and decide you'd rather make a change to your order (ie. replacing the out-of-stock item with a different style/item) just get in touch and we'd be happy to help!

Feb 15, 2021

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